CruxChat Value Calculator

What stronger client conversations are worth to your practice

Your billing model

Billable rate ($/hour) Drives both rework value and recaptured capacity

$350

What CruxChat protects & grows

Average matter value Typical lifetime value of one client matter

$10,000

Clients retained / year Kept by feeling heard, fewer dropped balls

New clients / year from referrals Reputation, reviews, word of mouth

Dispute & rework hours / month Time lost to missed details, confusion, write-offs

1.5 hrs

Recaptured capacity

Client meetings / day Conversations that need documentation

Documentation min / meeting Client, paralegal, and attorney notes, by hand

20 min

Recaptured time is valued at the billable rate above. Assumes ~20 working days per month.

Your estimated value

$46,300

$3,858 / month · per attorney

Client retention$20,000

Referrals & reputation$20,000

Risk & rework avoided(18 hrs × rate)$6,300

Recaptured capacity 240 hrs/yr

Redirected from admin to client-facing work. On hourly billing this becomes revenue only if you backfill it with billable work — so it sits outside the total above.

CruxChat investment$1,776 / yr ($148/mo)

Net annual value$44,524

Value not modeled here

✓ Staying fully present with clients instead of taking notes
✓ Lower team stress and turnover from fewer dropped balls
✓ Malpractice exposure reduced beyond billable rework
✓ Reputation halo from clients who feel genuinely heard

Estimates are illustrative and based on the inputs you set. Actual results vary by practice.